Betway Review

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Betway was established in 2006 and they often claim to be one of the world’s top online bookmakers. But that’s not been our experience.

This may have rang true 5 years ago, but today Betway have been criticized for a number of unethical practices – and in this Betway app review I’m going to talk a bit about these practices.

Betway Casino Review

Betway reviews trustpilot

Our Rating: (1 / 5)

I’ll also give you a look at what Betway is all about – but be prepared, I don’t recommend you play at this bookmaker. There are much better sites to choose from, so in case you’re in a hurry, I want to show you some of those first.

Alternatives To Betway

Welcome Bonus

Betway Casino Review 2021 Developed by the highly regarded Microgaming Company, licensed by the Malta Gaming Authority, and eCogra approved, Betway is a name you can trust. Besides being one of the premier online casinos in Europe, Betway is very popular with players. However, Betway is not currently available in the United States. 11,202 people have already reviewed Betway. Read about their experiences and share your own! Do you agree with Betway's TrustScore? Voice your opinion today and hear what 11202 customers have already said.

Betway Casino is an established operator with a wealth of experience. In turn, this means that the quality of the online casino is second to none. New players have access to over 500 games from top. Betway first launched online in 2006 and it has become a major player in the betting industry over the years. It is well-renowned worldwide and provides a welcoming environment for international. Betway flagged this review because they believe it contains harmful or illegal content. Trustpilot is assessing the flagged review in accordance with our flagging process.

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Key Features

While Betway may not be operating as a rogue site – they certainly have some questionable practices. In fact, I was shocked to find just how many complaints the bookie has about them online. A quick “Google” search brings up hundreds – if not thousands – of punters raising their concerns.

One of the most common complaints is that Betway “limits” punter accounts after winning small amounts of money. This is common practice at all bookmakers – and if you consistently win you’re likely to find the amount of money you can wager on events is reduced drastically.

However, Betway seem to be incredibly heavy handed with their measures. They’re happy to accept money so long as a player’s bets are losing – but the minute they go on a hot run, the bookie puts these limits in place.

I also found some of Betway’s marketing campaigns to be slightly unethical. For example, they were accused, a couple of years ago, of sending out a mass promotional email to punters who had self-excluded from the site.

It’s things like this that really set a bad precedent for the site as a whole, and they’re just two of the reasons why I strongly recommend you find a different bookmaker to bet with.

Website / App Design & Ease Of Use

In the past, Betway’s website was pretty underwhelming. It was slow, hard to navigate and unresponsive. Thankfully the site underwent a complete overhaul a few years back, and it seems as though Betway now have a fairly intuitive, user-friendly website.

When I was putting this review together I spent time testing out loading speeds, placing bets and so on – it’s clear the website is now a lot more user-friendly than before.

However, upon downloading Betway’s mobile app I was disappointed to find that it doesn’t offer much more than their standard mobile-optimized website. Annoyingly, you also need to enter your login details frequently. There is, supposedly, an option to save your login details – but I routinely found this not to be working, requiring me to enter my full username and password each time I wanted to play.

Software

For its sportsbook, Betway’s software is mostly proprietary – I couldn’t find any information about them running on any white-label software. However, this changes when you step into their online casino – which is powered by Microgaming.

Choice of Betting Markets

When it comes to betting markets, Betway offers all the major markets you’d expect to find at a big-time bookmaker. They have four “core” markets, which includes football, cricket, horse racing and tennis. All of these “core” markets are supposed to be extensive – and while the site does a good job with its football and horse racing offering, their selection of greyhound racing events leaves room for a considerable amount of improvement.

Currently, Betway offers a minimal number of greyhound markets. This is strange, as most online bookmakers offer a huge number of greyhound events. This just isn’t the case at Betway, and it’s clear that they’ve chosen to offer the bare minimum when it comes to greyhound racing.

In terms of other markets, Betway do a fairly decent job, and they offer eSports, watersports, MMA markets – and even things like chess and floorball.

Banking – Deposit/Withdrawal Options

Betway offers a few different payment methods, including VISA, MasterCard, VISA Maestro, Neteller, SWIFT, PayPal and Entropay. They don’t charge any fees to make deposits (although they used to in the past) and all deposits are credited to player accounts instantly.

Unfortunately when it comes to withdrawals, Betway leaves a lot to be desired. First of all they’re pretty heavy-handed in their verification approach. Many bookmakers will process withdrawals for new players provided they’re under $/£1,000 – it’s only later down the line that verification checks come in.

At Betway, however, new players are often requested to undergo a lengthy verification process right off the bat – and this can lead to delays in the withdrawal being processed. It’s not a major issue – after all, in some jurisdictions the bookmaker is legally required to carry out these checks – but I think it’s fair to say you’ll be able to get paid out earlier at other bookies.

I was also shocked to find that Betway limits players to withdrawing a maximum of $/£4,000 per week. This may not be a problem for novice bettors looking to place the odd accumulator, but for serious punters – wagering hundreds of dollars – this could prove to be a serious problem.

Safety and Security

Betway holds a few online gambling licenses – but just two of them matter in the grand scheme of things. One of their licenses is issued by the UK Gambling Commission while the other is issued by the Maltese Gaming Authority.

These regulatory authorities are supposed to make sure that operators are treating players fairly – though it’s clear, from my research, that Betway have slipped through the cracks in some respects. I wouldn’t be surprised to see the pressure mounting on Betway in the coming months and years, as regulators continue to enforce gambling legislation on operators.

In fact, in March 2020 this is exactly what happened. Betway were fined £11.6 Million by the UKGC due to the following breaches of their licensing conditions:

The Gambling Commission found systemic historical failings in the way Betway identified and interacted with customers who were at risk of money laundering and problem gambling. These failings stemmed from inadequate anti-money laundering and social responsibility policies and processes and senior management oversight.

In my personal opinion, this is completely justified and maybe didn’t even go far enough. It just goes to show what a dodgy operator they are.

Customer Service/Support

I really want to find something positive in every betting app I review. Thankfully, Betway’s customer support is one of the only facets of their site I couldn’t really find any faults with. They offer three different ways for you to get in touch; live chat, email and phone.

Live chat is undoubtedly the easiest way for you to get in touch with the customer support team as it connects you with a trained operator in a matter of minutes. Live chat support is also available 24 hours a day, 7 days a week, so there’s no waiting around to speak to someone.

Phone support is also quite responsive – and Betway provides a toll-free number for most countries, ensuring you don’t end up paying just to speak to their customer support team. If you prefer, you can send the site an email – although their response time can take up to 24 hours, so just bear this in mind.

While researching this Betway review, I did find reports from quite a lot of other punters about very poor attitudes from some support staff. This is not something I experienced myself, but I saw enough evidence from others to believe that maybe I just got lucky. If you’re still even considering betting with them, it’s something you need to keep in mind.

Currencies

Betway currently offers some 11 currency options, including INR, CAD, AUD, USD, EUR, GBP, SEK, NOK and more.

Allowed Countries

Betway are pretty good with allowing players from around the world. At the time of writing, the site is not available to players residing in Australia, Bulgaria, Denmark, France and its territories, German State (Bundesland) of Schleswig-Holstein, Greece, Greenland, Iran, Israel, Mexico, North Korea, Romania, Russia, Singapore, South Africa, Turkey, Netherlands or the United States and its territories.

Summary: Do Not Join

Hopefully this Betway review has given you enough insight to decide not to join them. I really want to make sure you don’t make that mistake, because I fear you’ll regret it later.

Instead, why not check out some of our other betting app reviews and join a more reputable mobile bookie instead.

Last Updated on February 22, 2021

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Betway alternative link (Updated 2020)

Information about Betway

Websitewww.betway.com
Year established2006
Online Since2006
OwnerBetway Limited
Address9 Empire Stadium Street, Gzira, GZR 1300, Malta
LicenseMalta, United Kingdom
Bookmaker TypeTraditional
SoftwareMicrogaming
ServicesCash out, Live Streaming
Websites LanguagesDannish, English, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish
Restricted CountriesAfghanistan, Albania, Algeria, American Samoa, Angola, Anguilla, Argentina, Armenia, Australia, Austria, Bahrain, Bangladesh, Belarus, Belgium, Belize, Benin, Bonaire, Bosnia, Botswana, Brazil, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Chile, China, Colombia, Costa Rica, Croatia, Cuba, Curacao, Cyprus, Czech, DR Congo, Denmark, Djibouti, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, FYROM, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Greece, Greenland, Guadeloupe, Guam, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Ivory Coast, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Lithuania, Macao, Madagascar, Malawi, Malaysia, Maldives, Mali, Martinique, Mauritania, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Nepal, Netherlands, New Zealand, Niger, Nigeria, North Korea, Northern Mariana Islands, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Reunion, Romania, Russia, Rwanda, Samoa, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, Somalia, South Africa, South Korea, Spain, St Pierre et Miquelon, Sudan, Suriname, Swaziland, Switzerland, Syria, Taiwan, Tajikistan, Thailand, Togo, Tonga, Tunisia, Turkey, Turkmenistan, UAE, US Virgin Island, USA, Uganda, Ukraine, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Yemen, Zimbabwe
Support channelsEmail, Live Chat, Telephone, Twitter
Telephone00 44 808 238 9841
E-mail[email protected]
Support languagesDannish, English, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish
CurrenciesAUD, GBP, CAD, CZK, DKK, EUR, NZD, NOK, RUB, USD
PlatformsPC, Mobile, Tablet
Mobile AppAndroid, iPhone
PC AppNo
Alexa Rank21953
ProductsBetting, Casino, Games, Live Casino, Virtual Sports
SportsAmerican Football, Australian Football, Badminton, Basketball, Boxing, Cricket, Cycling, Darts, Football, Formula 1, Futsal, GAA Football, Gaelic Hurling, Golf, Greyhounds, Handball, Horse Racing, Ice Hockey, MMA, Martial Arts, MotoGP, Motor Sports, Motorbikes, Politics, Rugby, Rugby Union, Snooker, Special Bets, Squash, Table Tennis, Tennis
Additional Betting SelectionsAlternative Handicap Tennis, Cards, Corners, Players points basketball

Betway overall sportsbook information

Betway is an international gambling company founded in 2016, with over 10 years in the online gambling business. It is known for holding licenses in a number of countries, including the UK, Ireland, Germany, Belgium, Spain, Denmark, Italy and Malta. The Betway brand is part of the Betway Group which is based in Guernsey and Malta.

Thank to its lively interface, reputability, and massive sport library, Betway has gained lots of attention from a shaky start to a leading powerhouse in the industry. Betway is deserved to be the one of the leaders of the European market, their main audience base comes from the UK, Spain, and Germany where they generate their most revenues. If from nowhere and you feel the name is so familiar, it’s probably due to their increased commitment to sponsorships including being the main sponsors of soccer team West Ham United FC, Premier League Darts, ESL UK Premiership, UK Championship Snooker, and several other leagues and teams. They also signed a brand new slew of brand ambassadors including Mike Tindall (Rugby), Simon Hughes (cricket) and Richard Johnson (jockey).

Another thing to like about this casino is their reputability, Betway is accredited by eCOGRA, an international regulatory body for online gambling. that means the site is also member of the Remote Gambling Association, the Independent Betting Adjudication Service and the European Sports Security Association.

Based on the introduction, we are sure that Betway is a good destination for your next bookmaker with the vast selection of sport to place bet on, friendly-user interface that accommodates mobile betting. For this all prove, you can’t go wrong with this provider.

But is everything about this sportsbook as great as it seems?

Find out as we look at betway’’s bonus, promotions, loyalty rewards, registration, sport games, software, banking, customer service, and history.

Betting market at Betway

Betway game selection

At Betway, bettors are able to wager on over 12000 different markets at any given time. As their main audience is Asia that’s why their main focus is Asian sports, but they do have quite a bit of action as well on US-based sports including the NBA, NFL, MLB, and the NBA.

If you’re wondering what sports you can bet on at Betway, look no further. Below, we’ve compiled a list of the sports which had active wagers available on them when we completed our review of Betway’s sportsbook. In total, we found 30 different sports you can bet on.

  • Soccer
  • Ice Hockey
  • Tennis
  • Esports
  • Basketball
  • Golf
  • Cricket
  • Baseball
  • Horse Racing
  • Volleyball
  • Handball
  • Football
  • Aussie Rules
  • Badminton
  • Boxing
  • Cycling
  • Darts
  • Formula 1
  • Gaelic Sports
  • Greyhounds
  • Motor Sport
  • Politics
  • Rugby
  • Snooker
  • Table Tennis
  • UFC / Martial Arts
  • Virtual Sports
  • Entertainment
  • Finance and Economy
  • Current Affairs

This is a big strength of Betway compared to other other online sportsbook as they provides more options. There you can see, you can bet on all of the most popular sports alongside harder to find options like virtual sports and snooker.

Please take this note, the list is the current list at the time we reviewed. So in case, you can not find your favourite sport, be sure to check out Betway’s site once the sport is back in season.

Live Betting

Betway does offer you with in play section. That means you can bet on any sporting events as they are currently happen. This is what we love about Betway, we saw a long list of game which we could wager on. If you also like it, do click on the “In-Play” link located in the top left-hand corner of their sportsbook.

Betway Esport

Esport has gained much attention since its first launch in 2015. Betway proclaimed itself to be the ”first major bookmaker to launch a dedicated eSports portal. At the time of this review, there were 10 games via the Sports portal, like Call of Duty, CS: GO, Dota 2, Hearthstone, Heroes of the Storm, League of Legends, Starcraft 2, FIFA, and World of Tanks. Go ahead if you are interested in Esport. You won’t go wrong/

Sportsbook Wrap Up

Overall, we are satisfied with the online sportsbook portion on their website. With in-play betting and a vast set of sports you can bet on, it’s an impressive sportsbook. If you’re looking your next destination of betting, Betway definitely a good choice for you.

Betway Promotions and bonuses

Betway Welcome bonus

The Betway welcome bonus is worth up to £30 of bonus cash by simply making an initial deposit. The cash portion is paid out over your first three deposits, as you can see below:

  • Place qualifying bets* using your first deposit of $10 (or more), and you’ll receive a $10 Free Bet.
  • Place qualifying bets* using your second deposit of $10 (or more), and you’ll unlock a $20 Free Bet.
  • On your third and final offer, place qualifying bets* using your 3rd deposit of $20 (or more), and you’ll get a $30 Free Bet to use on your chosen sports fixture.

Betway promotions

Like other bookies in Asia, namely W88, Betway currently offer a lot of exclusive and lucrative promotions in order to reward players for choosing Betway to place their bets. Everything you need to do before heading to claim these promotions is to read to terms and conditions of each promotions and see whether you are able to claim it. Let’s read through what kind of promotion they offer.

Get daily offers during the Copa América

Betway Reviews Canada

  • Click Enter Now to participate in the Copa América Cup Challenge each day from 15 June to 7 July, 2019
  • Follow the instructions on the popup to claim your prize and earn a ticket into the grand prize lucky draw for a chance to win a share of the $6,000 Copa América Cup Challenge grand prize*
  • Each giveaway will only be available for 24 hours
  • Each offer can only be claimed once

*The grand prize of $6,000 consists of an iPhone X giveaway and a shared jackpot prize of $5,000 in Free Bets, which will be shared amongst the winners in the currency equivalent of their registered country.

Enhanced Combo Wins

  • Enhance your winnings on every combo bet you place with Enhanced Combo Wins. Get extra winnings, paying out up to 60% extra in cash, on your bets with 2 or more selections. This includes selections from any sport, all leagues, competitions and betting markets – the choice is yours. The more selections you make, the bigger your enhanced win will be!

Free Bet Offers

Score two Free Bets to the value of $10 each week.

Here’s how you join the Free Bet Club:

  • Simply, click Join the Club (You only have to click Join the Club once to become a member for life. This offer will take place each week).
  • Place a minimum bet of $20 weekly on any 3+ Accumulator Bet* with a total odds of 3.00 or more to qualify for this offer.
  • Bets must be placed and settled by each Friday 23:59 EST.
  • The promotion restarts every Saturday at 00:01 EST.

Betway VIP Program

How to Join the VIP program.

To put a recognition and award for loyal customers, Betway offers a lucrative VIP program. This is the reason why Betway have a long list in the profile of loyal customers.

To become their loyal customer, it will depend on your loyalty to Betway, the Plus program can also act as the VIP program for this casino. There are five tiers – bronze, silver, gold, platinum, and black – at this casino. The points can be exchanged for casino credit or sports bets, and these points come with a three-month validity.

VIP Rewards

The Betway VIP program offers the following benefits:

  • Free spins
  • Free bets
  • Cashback offers
  • Exclusive bonus plans
  • Exclusive weekend promotions
  • Monthly prize drawing (1 winner per month)
  • Premium customer service
  • Welcome bonus

How to sign up at Betway

Registration Process

Thanks to the vibrant and comprehensive interface, you will have no difficulty in finding what you need. As soon as you click to the links, you will see a prompt on both their desktop and mobile homepages that lead you to the registration page.

When you click a signup option, you’ll be taken to a page where you fill in simple details like your name, address, email, username, and password. After this process is done, then you will be redirected to the main homepage of Betway where you can find everything as you wish.

Or you can follow these steps:

betway registration process

Step 1: Click the logo or link below to access Betway

Step 2: Click “REGISTER NOW in the upper part of the screen

Step 3: After clicking “REGISTER NOW”, the following screen will appear for you to enter your details

Step 4: Registration complete

Betway casino review

Betway Betting Review

This process will take around 2-3 minutes to complete.

Restricted Countries

There’s a list of countries which are currently restricted from playing there based on their licenses and international gambling laws. We’ve included the most up-to-date list of their restricted countries below so you can see if you’ll be able to enjoy what Betway has to offer based on where you reside:

  • Afghanistan
  • Angola
  • Argentina
  • Australia
  • Belgium
  • Belize
  • Bolivia
  • Bosnia and Herzegovina
  • Bulgaria
  • Chile
  • Colombia
  • Costa Rica
  • Cuba
  • Denmark
  • Dominican Republic
  • Ecuador
  • El Salvador
  • France

However, Betway is accepted those countries in Asia like in Vietnam, Korea, or Indonesia, we do recommend you to read the Law and regulation of each country before you take further actions.

Betway banking method

Moving along, this next part of our Betway review is focused on the banking options you’ll find. This is where we really begin to tell of a gambling site is safe and trustworthy or not. Below, we’ve included details on what we discovered as available methods for customers. It’s worth checking this section out to see if they provide banking options that work for your individual needs.

One great thing about depositing here is that they don’t seem to charge any fees for deposits. This is excellent news, as many other online gambling sites do charge fees for certain deposit methods. Be sure to factor this in if you’re shopping around for the website you’ll call home.

In this banking sections, we need to say that we are very satisfied with what we have seen. As they provide as wide variety of banking method, you can find those reliable banking methods on markets, especially on Asian market like Skrill and Neteller. Below, we’ve included details on what we discovered as available methods for customers. It’s worth checking this section out to see if they provide banking options that work for your individual needs.

One of the great things about depositing here that they don’t charge you any fee for any transaction you make. This is excellent news, as many other online gambling sites do charge fees for certain deposit methods.

Now let’s look at deposit method at Betway:

Payment MethodTypeDeposit Amount Withdrawal Amount Withdraw Time
Neteller$ Min 30, Max 200,000$ Min 30, Max 32,0001 hour
Help2pay$ Min 30, Max 200,000n/an/a
Credit Card
$ Min 30, Max 200,000$ Min 30, Max 32,0001 hour
Bank Transfer$ Min 30, Max 200,000n/a1 hour

Betway Review

If you want to cashout your winning, Betway offers you some options like this:

Payment MethodTypeDeposit Amount Withdrawal Amount Withdraw Time
Neteller$ Min 30, Max 200,000$ Min 30, Max 32,0001 hour
Help2pay$ Min 30, Max 200,000n/an/a
Credit Card
$ Min 30, Max 200,000$ Min 30, Max 32,0001 hour
Bank Transfer$ Min 30, Max 200,000n/a1 hour

Betway Customer Service

How to Contact Betway

Once you have any inquiries, you just need to click the Support tab in the top navigation bar, you can choose (live) Chat, Contact Us (email & phone), Rules 7 Security, and FAQ.

Email: [email protected]

Toll-free numbers : 0800-444-3932

Languages

Website and customer support are available in British English, Vietnamese, Korean, Indonesian, Thai

FAQ Section

Betway offers an FAQ section that helps players solve their own issues and questions. The FAQ section offers the following sections: Popular Questions, Registration, My Account, Security, Deposit, Financial, Withdraw, Bonuses & Promotions, Casino, and Technical.

Bestway Review

Live Chat

This is our favourite way to contact their customers sevice is through live chat available right on their website. By initiating the live chat functionality, you’ll be connected with one of their agents who can assist you with your questions or problems. they will give the feeling of having a face to face convo with their agents.

Conclusion – Do We Recommend Betway?

After checking out everything they’ve got to offer, we highly recommend Betway, because it will be a safe choice. More than over, you can find a lot of sports and premier league easily here like liverpool or manCity. As well as a bunch of promotions and bonuses. All of these things absolutely make for you a decision.

If you have any question, or concern you always can email us at: [email protected]

Betway review – Betway alternative link (Updated 2020)- A legitimate sportsbook for Asian gamblers - by Jim Henson, August 21, 2019